商务职场英语口语900句

做个笔记  Section 2 介绍自己 我很幽默，也很乐观。 B: Then you must be very fit for this job. 那么你一定很适合这份工作。 必备单词 have a good sense of... 有良好的……感 optimistic 乐观的be fit for 适合…… 相关说法 ● 我很幽默，并且对生活保持着积极的态度。 I’m very humorous and I have a positive attitude toward life. 26. 我不害怕去一个新的环境，或者是学习一些新的、难的事情。 I’m not afraid of coming to a new environment, or learning new and difficult things. 模拟现场  Section 5 兴趣爱好 take my mind off my work but also make me keep the perfect moments.  Section 6 离职与应聘原因 opportunity for advancement.  Section 7 职业目标 I hope to be promoted through my own efforts. If given the chance, I would love to head the whole sales team. I will make a long-term plan, and then update my knowledge through some training courses  Section 8 薪酬 probationary period 试用期 At my last job I had a monthly salary of $4500, with a guaranteed year-end bonus of three month’s salary.  Section 2 新人培训 on-the-job training.  Section 3 迟到▪早退 get stuck in traffic堵车 oversleep 睡过头  Section 4 加班 half a loaf is better than none在英语里是一个俚语，意思是“聊胜于无”。  Section 6 升职加薪 in charge of负责，掌管 head up负责，主管r go to sb’s head 冲昏某人的头脑，使某人骄傲自满  Chapter 3 打理日常工作 rush job紧急任务 All these should be done by ....（这些事情都要在……之前完成）  Section 2 开展工作 一般来说工作计划（Work Plan）包括以下几个基本要素（basic elements）。 Part 1 Objectives （第一部分：目标） Part 2 Problems （第二部分：问题） Part 3 Resources （第三部分：资源） Part 4 Strategies （第四部分：策略） Part 5 Requirements （第五部分：需要） We need to get a move on with this work. 我们必须加快工作进度。  Section 4 工作问题▪分析 keep track of 了解……的动态 Failure breeds success. Let’s learn something from our failure.  Section 6 整理文件 How am I supposed to organize them? 这句话的意思是“我应该怎么做呢？”还可以说成What am I suppose to do?  Section 8 设备故障 I find there’s a hole. 工作中设备或者系统出现技术故障可不是什么开心的事情，报告这个情况时，外国人多会委婉地描述，如：I am sorry. We’re experiencing some technical difficulties.（对不起。我们遇到了技术故障。）  Section 9 处理投诉 I’ll make the adjustment right now. make a settlement解决问题 I think we can cope with the matter. We have gone through a crisis like that before. 我觉得我们能处理这一问题。我们以前经历过类似的危机。 nail down 弄清 We can assure you that such a thing will not happen again in future deliveries. 2025/11/18 发表想法 expedient adj权宜的 原文：stopgap 权宜之计 stopgap 权宜之计 ’d like to file a complaint.（我要投诉。） I’m going to go over your head.（我要去你上司那投诉你。） I intend to write a strongly-worded letter.（我要写一封措辞强烈的投诉信。） Your after-sale service doesn’t cover this issue.（你们的售后服务不涵盖这个问题。）  Section 10 与上司沟通 I’ll get to work on it at once. I’ve arranged the reports for you to examine. I hope I’m not in your way. Could you spare me a few minutes? “想和某人谈谈”比较正式、礼貌的说法是：I wonder if I could have a word with you. I would like to hear your opinion. 你知道吗　询问他人意见时，还可以说： ● What do you say? 你觉得呢？ ● What’s your suggestion? 你有什么建议吗？ ● Have you got some better idea? 你有什么更好的点子吗？ I’m to blame for that. give one’s word 保证  Chapter 4 工作会议 will send the word to her. audio-visual 利用视觉和听觉 convention facilities 会议设施 in good maintenance维护良好 Where are we going to have the meeting?　 How long will the meeting take? Who is to hold the meeting? Are you all set?  Section 2 安排议程 take the minutes做会议记录 All the necessary documents relevant to the meeting should be available. I want to design the agenda once and for all. 必备单词 once and for all 彻底地 present a broad company profile. run-through预演 Let someone go and round them up. could you take down the minutes of the meeting and distribute it to all the attendees after this meeting?  Section 3 日程变动 allow for 考虑到，顾及 inform sb. of sth.通知某人某事 Can we reschedule for next week? Could it be postponed, if possible, till Tuesday? If you’ve got a minute, I’d like to talk to you about the agenda of the monthly meeting. take the floor意思是“在会议上发言” Now I open the floor for questions.  Section 4 预订会议室 be booked up表示“预订完了，车、船、戏票等预订一空” Does it have the capacity to hold 200 people? How many people do you need the room for?  Section 5 会议服务 Internet access互联网接入 hook up将(计算机或其他电子设备)连接起来 put sb. in charge of sth.  Section 6 讨论议题 I want to present my opinion. We’re getting nowhere with this discussion. ● 你跑题了。You got off track. get back to the point debate有“讨论，争论”的意思，还有“考虑；思考”的意思。 make up one’s mind下决心 beat a dead horse what shall we discuss next? But we have not come to a solution. Let’s move on to the next topic. Shall we leave that item? 我们可以结束这个论题了吗？ Let’s make it clear who does what.  Section 7 陈述意见 I’m open to any reasonable suggestions. How about lowering the price? This suggestion is constructive, isn’t it? rival company竞争公司 draw out延长 beat around the bush 说话绕弯子 would you mind taking notes today? 日常中，只是找别人谈谈事情则可以说：Can we talk for a second? 我能和你说几句话吗？Can I have a word with you for a second? 我能和你说几句话吗？ So this is the most efficient way to get the customers’ attention.  Section 8 赞同反对 That’s what I meant. Fine by me. I have no objection to it. I’m with you there. under certain circumstances在某种情况下 as far as I am concerned就我而言 up to a point某种观点上 Unfortunately, I see it differently. I’m afraid I can’t agree. I strongly oppose that contention. stereotypical老套的 Sorry, I think you misunderstood what I said. I’m afraid you don’t understand what I’m saying. I don’t think that makes any sense. Quite the opposite.  Section 9 脑力激荡 2025/11/21 发表想法 propose；present；come up with 原文：put forward 提出 put forward 提出 Any complaints? Let me hear your candid opinion. Let’s put it to the vote. 我们投票决定吧。 we’ll have to work hard on this.  Section 10 会议总结 I’m afraid we’ve run out of time. Before we close today’s meeting, let me just summarize the main points. take precedence to 比……重要 wrap up  Section 11 会后询问 :We haven’t heard from you yet set the date确定时间 :I think we’d better leave that for another meeting. I’m afraid that’s outside the scope of that meeting. put effort into加大力度 If I were in your position, I would not break my promise. Don’t try to force your opinion on other people. I’ve had it with...我受够…… I’d like to take this opportunity to discuss with you about a little proposal. So, what’s the point? That’s not the point.（这不是重点。​） 就可以用What’s the point? 来进行反问。 Why don’t we try the proposal for a month, and see how it works. Why don’t we ...?  Chapter 5 公司简报 2025/11/21 发表想法 built; founded 原文：The company was established in 2000. The company was established in 2000. There are 50 employees in the company. There are 8 departments in the company. is renowned for We have been engaged in this line for 20 years. I’m looking forward to our further cooperation in the future. Clients are from both home and abroad. We have a market share of 25%. You may have confidence. exclusive agency 特约经销商speciality stores 专卖店franchised store授权销售点 The company plans to attend 10 exhibitions this year. our company has established representative office in  Section 2 产品介绍 It can supply and guarantee a superior standard of service quality. be characterized by以……为特点 It features beautiful profile, compact construction, simple operation and easy maintenance. It offers flexible adaptations to the requirements of the operating company. out of stock 没货；脱销 best seller 畅销货 affordable付得起的 be worth doing值得做…… This catalog displays the wide variety of our products. be the wave of the future meet with great favor  Section 3 图表运用 In this table, each row specifies a product while each column contains a set of parameter in a special aspect. This line signifies our profit of last year. From the graph we could see a slight decline from a six- month high. The tendency of the market could be seen from this graph. The most prominent feature of the graph is the sudden fall in March. This may be related to the international crisis at that time. The number of purchase rises from here, and reaches the peak in October. quite a thing在口语中意为“很不错”。有时候我们还会看到quite the thing，意思是“时髦，流行”  Section 4 业绩描述 annual growth 年增长率 net profit 净利润 sales volume 销售额 The total sales volume claims a record high of 1 million. Last year our sales rose by 5%. In the meantime, customer’s complaints dropped remarkably. performance-related pay 绩效工资 performance evaluations draw your attention Let’s look at what you’ll be expected to bring in.  Section 5 管理风格 thirst of渴望 We need to use an adaptive project management style as we move through the life cycle if we are to be successful. states capitalize利用 every decision has constraints based on policies, procedures, laws, precedents, and the like. but since uncertainty is always there, risk accompanies decisions. You’re just in the way.  Section 6 企业文化 Enterprise’s culture refers to a set of concept, belief, value and its behavior standard and model, which are accepted by all the staff. people-oriented 以人为本的 basically sum up the key features of integrity 诚实，正直 effectiveness实效 excellence 卓越 run after 追求 impartiality公正 transformation变革 productive建设性的 partnership伙伴关系 positive积极的 recognize innovation as the core value of by establishing a unique cultural position. adaptive talents. driving power In a strict sense, falls into place. is highly valued in the result of value-oriented价值导向 connotative含蓄的  Section 7 商务环境 pro-business利商的 In a rapidly changing business environment, not being open to change can be a major mistake. There are both challenges and opportunities faced by enterprises under e-business environment. In information economy era, the business environment of enterprise changed basely. contending with it. all-round our ability to innovate is key to ensuring our competitive edge. unction effectively the handshake is considered the correct greeting ritual. we had conducted a thorough survey about this market. Good preparation brings good result. 2025/11/30 发表想法 hold v.持有某种观点 原文：hold hold We did hit the profit record last year develop the advanced market  Chapter 6 接待客户 I am here to pick you up. How was your flight? How long did the flight take? You must be very tired after such a long trip. get some work done. Let me help you with your luggage. Did you have any trouble clearing customs? Our car is out in the parking lot. You must feel jet-lagged. Should I take you to your hotel first? 2025/11/30 发表想法 booked a room 原文：We’ve made a reservation for you at China Hotel. We’ve made a reservation for you at China Hotel. You shouldn’t have gone to so much trouble. was unexpectedly tied up this afternoon. take you around this city I’m tied up. (我很忙 The car has already been waiting for us. This way, please.  Section 2 问候寒暄 I’ve heard a lot about you I’m flattered. Shall I show you around the town tomorrow? Have you tried Beijing roast duck? Now I’m seeing it with my own eyes.  Section 3 邀请客户 Would you like to visit our factory? We are pleased to invite you to visit I’ve been expecting that. What can we expect from it? Could we have the honor of your presence at this meeting? Your presence will be much appreciated. You wouldn’t want to miss it. check sth. out 仔细查看 t’s nice of you to We are considering inviting you to work on it with us. Don’t mention it.  Section 4 参观生产车间 2025/12/01 发表想法 I hope this visit will help you know our products better. 原文：I hope this visit will help you get a better understanding of our products. I hope this visit will help you get a better understanding of our products. Our factory covers an area of 30,000 square meters. Let me show you where everything is. These drawings on the wall are process sheets. What is your capacity of your warehouse? Do you want to see our product line? We have very strict quality control from material selection to product packaging. Please feel free to ask questions at any point during our visit.  Section 5 商务会餐 2025/12/01 发表想法 Do you have any dietary restrictions?​​ （你有饮食限制吗？） ​​Is there anything you can't eat?​​ （有什么不能吃的食物吗？） 原文：Is there any special dietary requirement? Is there any special dietary requirement? a budget of 200 dollars The average spending for one person in this restaurant is over 300 dollars. May I sit next to you? Is this seat taken? I’d like to start tonight’s dinner with a toast. I wish to propose a toast to our friendship and cooperation.（为我们的友谊和合作干杯。） May I refill your glass? I get drunk easily. I’m a lightweight. 你就可以说How about a toast?  Section 6 机场道别 are you sure you’ve brought all the stuff with you? time and time again 反复地 boarding card 登机牌 I’ll catch you later! Let’s promise to keep in touch. Wish you a safe landing in I want to thank you for placing such a big order with us. You won’t be disappointed. It’s a token of my appreciation for your business and friendship. This is a token of my love. give one’s regards to... “代某人向……问候致意”  Chapter 7 拜访客户 2025/12/02 发表想法 What time is good for you? 原文：What time are you available? What time are you available? When shall we meet? fix a time for the meeting. have an appointment with sb. 和某人有约会 2025/12/02 发表想法 stop by sp/ be at sp. 原文：I’ll stop by your office at 3 in the afternoon. I’ll stop by your office at 3 in the afternoon. be set for 安排 have the opportunity to do sth. 表示礼貌与客套。  Section 2 变更取消行程 instead 代替 Can we change it to 2 p.m.? Could we make it a little later? 2025/12/02 发表想法 put... on hold 原文：put off 延期 postpone 推迟 Could you reschedule the date? bring sth. forward 把某事提前 I’d like to take a rain check. make it to somewhere 及时赶到某地 I can’t keep our appointment. I’m calling to know if it would be possible to  Section 3 描述拜访意图 I’d like to see someone in charge of marketing. supervisor 主管人 I’m here to discuss the possibility of establishing business relations with your company.  Section 4 讨论合作细节 2025/12/02 发表想法 Go through 原文：go over 讨论 We offer 7/24 after-sale service. We will send our European experts to assist you every two months. acceptable price range? Please help me understand this term. Can we make a compromise here? get a 15% commission of the amount It is good for both of you.（对你们双方都有好处。） It is beneficial to both sides.（对双方都有利。）  Section 5 告别客户 We couldn’t have done it without your help. see eye to eye on sth. 对某事看法一致 see sb. out 送某人出门 为别人送行可以用see sb. off表示 It’s very kind of you to come to see me off. = Thank you so much for seeing me off.  Chapter 8 商务活动 Do you know much about our company? ● Have you heard of us? ● Do you know anything about our company? We specialize in be committed to 致力于 I’m sure your company could benefit from our service. I’m sure you will find our service valuable. We are always interested in cooperating with your company. We are glad to enter into business relations with your company. establish considerable business dealings with you. We look forward to a further extension of pleasant business relations. we have a turnover with a 20% increase per year.  Section 2 新品发布 due for release What kind of events is scheduled for the new product? paste up left enough space for most recently developed product. This new version improves on the previous version in terms of　its user friendly and killer function. Some updates have been made for It looks sharp! advance sales 预售 Now hold on for the best. 表达“不遗余力”时，除了spare no effort，我们也可以用be all out来表达  Section 3 市场调研 prospective customers“潜在客户” What areas would you suggest for improvement? What do you think is an appropriate price for this service? We are getting pretty good ideas.　 is not as good as our competitors. Is the price affecting our competitiveness?　 We are moving in the right direction There are still minor changes we need to make though. it’s urgent to upgrade the model under the background of fierce competition in the cell phone market nowadays. we should conduct some market research first. What’s the customers’ preference? What are the difficulties we are going to face? Who are our likely competitors? We have to take all these into consideration. in cooperation with Baidu to identify which type of cell phone the customers prefer nowadays. And then we can upgrade the old model to meet the customers’ demand. draw up a tentative plan. we ought to go ahead now.  Section 4 产品推销 I’d like to take this opportunity to explain to you some of our products’ best features. be worth doing sth. 值得做某事 We’ve adopted the cutting-edge technology. newly-developed 最新研制的 must-have product 必备品 The usability of our product surpassed anything else on the market. specific 详情，细节 we are offering a 30% discount on the product for the first 7-day sale. line up在这里的意思是“安排” run demonstration这个短语比较常见，意思是“做展示”  Section 5 参加商展 The statistics show that spot 展台 booth 展台 What if we give out free samples？ eye-catching 引人注目的 internet hookup We have a special program for new arrival 新品 It’s a mix of the newest technology and the stylish design. Here is our brochure with all the details special in-show discount get back to sb. 表示“过后再给……回复”  Section 6 售后服务 access my account 2025/12/04 发表想法 它表示主语（你）安排或让别人（比如服务员、朋友、某个机构）为他/她完成了某项服务。重点在于动作是由别人执行的，而不是主语自己亲自做的。 结构：have + 宾语 (sth) + 过去分词 (done) 原文：I had my account recharged I had my account recharged ● I am on my way now. 我现在去办。 ● I will get right on it. 我马上就办。 ● I will do it right now. 我马上去做。 make changes to Just follow the directions on our website. take sth. seriously 认真对待某事 ignore 忽视 compromise 危害 I will do everything in my power to make it up for you. ● We’ve begun to fix it. ● We have already started to correct it. We have taken corrective actions to make sure there is no misunderstanding. You can be assured that this will never happen again. We promise this won’t happen again.  Section 7 银行服务 cash 将……兑现 draft 汇票 denominations 2025/12/05 发表想法 “开立信用证”通常说成是：open/establish the L/C。 信用证有以下类型： confirmed L/C 保兑信用证 unconfirmed L/C 未保兑信用证 irrevocable L/C 不可撤销信用证 revocable L/C 可撤销信用证 transferable L/C 可转让信用证 non-transferable L/C 不可转让信用证 divisible L/C 可分割信用证 indivisible L/C 不可分割信用证 原文：a letter of credit 信用证 a letter of credit 信用证 I’ve opened a letter of credit in RMB with a bank in U.S.A. supporting materials 支撑材料 interest 利息 ● 这种存款付给利息吗？ Do you pay interest on this account? ● 这个账户有利息吗？ Is there interest paid on this account? Are there any fees? Is there a charge for that? activity charge账户手续费 associate charge附加费 The banks’ export financing is really important for our company. I’d be more willing to work with you if you agree to use demand drafts to pay invoices. What’s your practice concerning terms of payment? What payment terms could you offer us? I’d be more willing to work with you if you agree to use demand drafts to pay invoices. 与账目相关的经济术语除了invoice（发票）、draft（汇票），常见的还有bill（账单）、receipts（收据）。如：Sort out all your bills, receipts, invoices and expenses as quickly as possible and keep detailed accounts.（尽快整理好你所有的账单、收据、发票和开支，并记好账目明细。）  Chapter 9 贸易往来 I’m interested in a couple of items in your catalogue, and I’d like to know the prices. catalogue 商品目录 quotation 报价 arts and crafts手工艺 你知道吗　关于询价报价的短语有： to inquire about 对……询价 to make an inquiry 发出询盘 firm offer 实盘 to offer for 对……报价 official offer 正式报价 to make an offer for 对……报盘(报价) wild speculation 漫天要价 the preference of one’s offer 优先报盘 counter-offer 还盘，还价 Here is a list of my requirements. I’d like to have your lowest quotation CIF London. 我们希望你们报离岸价格。We’d like you to quote us FOB prices. Would you tell us what quantity you require so that we can work out the offer? our price depends on how large your order is. How long is the offer open? In response to your inquiry, we are pleased to make you a special offer as follows. at sb’s request 应某人的要求in response to 回应 We can offer you a quotation based upon the international price. Our offer is 80 RMB per tape-recorder, FOB Tianjin. We give you a price of $1,440 FOB Chicago. Your price is so high that we can hardly make a counter-offer. This year’s prices are higher than last year. But they are still lower than the quotations you can get elsewhere. prohibitive (费用、价格等)过高的 in case of large orders. Your price is higher than some of the quotations we have received from other sources. If your order is large enough, we can consider making a further concession in our price. I can tell you at a glance that Your unit price is 100 dollars higher than we can accept. bring it down to Is it possible for you to make a better offer? As I have said, we can cut the price by 4% at most. It’s our rock-bottom price. 2025/12/06 发表想法 minimum price、price limit、bottom line、best price、lowerest price 原文：rock-bottom price 最低价 rock-bottom price 最低价 Could you also tell me the quantity you desire? All our FOB prices are listed here. But they are subject to our final confirmation. :I can assure you this is our best offer. Could you give me an indication of the price? Could you give us some ideas about your prices?（你们能介绍一下价格吗？​）Can you give me a rough idea of the price?（可以给我大概的报价吗？​） I’m sorry that we are unable to make you an offer at present.  Section 2 订购与交货 We intended to book a trial order with you. place the order下订单 What is the minimum quantity of an order for your goods? Could you please tell me the minimum quantity required in an order? substantial 大量的 May I ask when do you want to take delivery? in a position to do sth. 能够做某事 Your order shall have our prompt and careful attention. Can you expect an earlier shipment by August? 直达运输 through transport 中转运输 transfer transport 甩挂运输 drop and pull transport 集装箱运输 container transport 整箱货 full container load 拼箱货 less than container load (LCL ) 物品储存 article reserves 堆码 stacking 安全库存 safety stock 库存周期 inventory cycle time 装卸 loading and unloading 分拣 sorting 配送 distribution We ensure a timely delivery of the goods. 远洋贸易中表示交货期时，delivery和shipment可以换用，如：March delivery/shipment(3月交货)。 Can you guarantee the goods to be exactly the same quality as the previous order? Are they in stock now? 询问有没有货还可以说： Are you ready to supply now?（现在可以供货吗？） Do you keep a large stock of goods?（货物的库存充足吗？） Please keep the quality of goods this order as the same as that of the previous order.  Section 3 折扣与佣金 We usually don’t grant any discount for a small quantity. 好的。 Is there any discount on this product? Could you make the discount a little more attractive? Can we get a volume discount? Sorry, the price is fixed It is outside where I can go. 这超出我的底限了。 We will offer a 5% commission for each transaction. Is it possible to increase the commission to 5%? agency agreement 代理协议 consideration 酬金 there is no point in further discussing. You can’t expect us to make such a large reduction. Can we meet each other half way? You can’t expect us to make such a large reduction. 回答这一句时，可以说What kind of reduction did you have in mind then?（那么您认为减价多少合适呢？）  Section 4 数量▪质量 dozen 1打(12个) We need twice as much as we originally ordered. Is there a minimum order? 表示“对……有兴趣”还可以用be into这个短语。 They always buy in bulk. according to regulations We always have faith in the quality of your products. top 优于，胜过 superior 更好的 We’ve made every effort to make sure our customer gets the best. I am sure you will find the quality of our product satisfactory. We attach great importance to our products’ quality. place/put a high value on sth in that case, we have to quote again according to the new quantity. Could you confirm this new quotation first?  Section 5 包装装运 How will the goods be packed? The goods are packed in seaworthy wooden cases. contributes greatly to airtight 密封的 container 集装箱 What do you think of the packing for these goods? durable 耐用的 inferior 差的 The packing must be in line with market preference. be able to withstand long distance handling. The packing must be seaworthy. be well protected against dampness, moisture, rust and shock. cartons should be strong enough to stand rough handling. I suggest that you strengthen the carton with double straps. should in no case be packed in  Section 6 保险付款 What kinds of insurance clauses do you cover? insurance clause 保险条款 Does your company cover all kinds of risks for transportation by sea, land and air? And if needed, in the light of the actual findings, we’ll compensate you for the loss according to the provisions of the insurance policy. Are buyers responsible for the extra premium? standard practice 惯例 Do you think WPA coverage is enough for a shipment of this nature? WPA(With Particular Average) 水渍险 TPND(Theft, Pilferage & Non-delivery) 偷盗提货不着险 平安险Free from Particular Average(FPA) 水渍险With Particular Average(WPA) 一切险All Risks Who will be liable for the insurance claim? underwriter 保险商 arrange/cover insurance投保 insurance policy保险单 insurance premium保险费 insurance coverage保险范围 2025/12/08 发表想法 Insure against all risks for x on sth. 原文：Please insure the shipment for RMB 10,000 against all risks. Please insure the shipment for RMB 10,000 against all risks. In which currency shall I pay? Can we remit the amount by cheque? Must I pay for my cancel? clean draft 光票 A:Have you drawn a clean draft on us for the value of this sample shipment? We will pay when we receive it. Please send us your draft through Bank of China for documentary collection. terms of payment 付款方式 What’s your practice concerning terms of payment? How would you like to make the payment? Payment by L/C is our method of trade in such commodities. 回答这句时可以说：Do you mean I can open a letter of credit in Renminbi in my country?（  Section 7 投诉与索赔 The consignment is not in conformity with the specifications stipulated in the contract. We will entertain your claim after the retained samples are rechecked and certified by another laboratory. consignment 装运的货物 conformity 一致 specification 规格 stipulate 规定 inferior quality质量低劣 entertain考虑 your last shipment is not up to your usual standard. differ totally from your samples. Claims of supplier related issues must be made within 30 days after arrival. But now it’s already 2 months! You must compensate us for the loss. We’ve already agreed to make you a compensation of 6% and give you some preferential terms later on. Is that still not enough? The compensation you offer can’t cover our loss. t left us no other choices but to file a claim on you. dismiss a claim驳回索赔 reject a claim拒绝索赔 settle a claim解决索赔 withdraw a claim撤回索赔 We want to settle our claim on you for late shipment. We propose we compensate you by 5% of the total value to make up your loss. The delayed shipment on your part causes us to disappoint our important customers. If you cannot accommodate our claim, we would like to submit　it to arbitration. I’d like to talk with you about something that is going to be a problem. I’d like, if possible, to see it settled at this meeting. so we are compelled to claim on you. As soon as the ship arrived at our port, we had it inspected. A shortage of thirty kilograms was found. From the shipment of two hundred cases of glassware, we find that nearly 20% of wooden cases have been broken, and the contents are badly damaged. It seems that we shall not be held liable for the shortage. pass the buck The shipping documents can prove that when the goods are shipped, the number was correct and the goods were in perfect condition. They must have been damaged in route. Your claim, in my opinion, should be referred to insurance company, as the mishap occurred after shipment. Could you offer the survey report? Would you like to show us the evidence?（请问您可以给我们看一下证据吗？） Have you got any reports in written form?（贵方有书面报告吗？）  Section 8 招标与投标 We are prepared to call for a bid for the construction project. We decided to invite tenders for the construction project. make a tender for Is tender-opening done publicly this time? Is your tender-opening secret or public? We are very interested in this tender, and we will do our best to win this award. We are willing to participate in this bid. 2025/12/10 发表想法 When is the deadline for the tender submission? 原文：When is the closing date for the tender? is temporarily set on 2025/12/10 发表想法 is temporarily arranged from …to 原文：The period for bidding is temporarily arranged from 1st September to the end of the month. cash deposit 保证金 bidders need to hand in a cash deposit or a letter of guarantee from bank of China. furnish a bid bond Have you prepared your bid? When and where do you open the tender? I am sorry to have taken up so much of your time.  Section 9 融资 financial position 财务状况 Actually, I have a few questions about the terms of the payment. We invest in companies whose growth and profitability could be improved by a management payout. Would you explain specially your proposal about the terms of payment? Would you explain specially your proposal about the terms of payment? It can be solved by drawing a draft on us at 60 days sight. We have built 10% for contingencies into our cost forecast. We demand the draft accepted by a bank acceptable to us. pay it a long credit? To acquaint you with our purchase terms, we enclose a blank form of our confirmation of order for your reference. Is there any regulation on the proportion of investment by foreign investors in your country? How much is the total amount of investment?  Section 10 签订合同 I’ll draw up an agreement at once to draft a contract 起草合同 contractor 订约人，承包人 originals of the contract 合同正本 copies of the contract 合同副本 a written contract 书面合同 contract life 合同有效期 to bring a contract into effect使合同生效 to carry out a contract 执行合同 to break the contract 毁约 to cancel the contract 撤消合同 to terminate the contract 解除合同 to alter the contract 修改合同 contract terms/clause 合同条款 contract provisions/stipulations 合同规定 Would you mind if we make a 5-year contract? What’s the term of this contract? We should include an arbitration clause in the contract. I think we should get the payment term in writing. Shall we take up the matter point by point? We need to make some changes about the payments. We think your draw contract needs some modification. I made a very close study of the draft contract. There are a few points which I’d like to bring up. for a little while 一会儿 This is getting out of my league We’re glad that the deal has come off nicely but I think we’d better go over a few details before signing the contract.

商务职场英语的精华，归根结底就是 “清晰、专业、有分寸”。它不是卖弄词汇，而是用最稳妥的结构，把话说得滴水不漏。核心心法只有一条：多谈事实和方案，少谈情绪和主观。 下面是4大高频场景的万能句型“脚手架”，直接套用，帮你应对90%的职场沟通： 1. 邮件与书面沟通（核心：客气地说“要”和“不要”） · 催进度/要材料（软性施压）： · “Just a gentle reminder on...” （温和提醒一下关于……） · “Could you please prioritize this and get back to me by [时间]?” （能否优先处理并在……前回复我？） · 婉拒/无法满足（给替代方案）： · “While I understand your point, we are unable to...” （我理解您的观点，但我们无法……） · “We can’t do X, but we can offer Y instead.” （我们做不到X，但可以提供Y作为替代。） 2. 会议与发言（核心：刷存在感且不抢话） · 打断插话（礼貌且有礼）： · “Sorry to interrupt, but just to add to that...” （抱歉打断，补充一点……） · “Can I just jump in here?” （我能插一句吗？） · 拉回正题（拯救跑偏会议）： · “To bring us back to the main agenda...” （让我们回到主要议程上……） · “Let’s park that for now and circle back.” （这个问题先搁置，稍后再议。） 3. 谈判与协商（核心：强硬但留余地） · 表示理解但立场坚定： · “We see the logic in your proposal; however, our position is...” （我们理解您提案的逻辑，但我们的立场是……） · 寻求折中： · “We’re willing to meet you halfway on...” （我们愿意在……上各退一步。） 4. 演讲与展示（核心：引导观众视线） · 切换主题： · “Let’s move on to the next slide, which highlights...” （我们看下一张幻灯片，它主要说明……） · 强调重点： · “The key takeaway here is...” （这里的核心要点是……） --- 最后送你一个终极万金油结构，任何回复都能用（尤其甩锅或出状况时）： “Thank you for... + We appreciate... + To resolve this, we suggest... + Please let us know your thoughts.” （感谢…… + 我们理解…… + 为解决此问题，我们建议…… + 请告知您的想法。） 这个结构把“感谢、共情、方案、行动”全包了，永远不会出错。

Listened to this book in the shower most of the time. Though not all the expressions are practical in nowadays' business conversations(especially some of them are too old-fashioned and maybe a little Chinglish), it's still pretty useful in certain ways. (The 54th book read in 2022)

想给先生找一本帮助他适应全英文工作环境的书，也养养他的学习习惯。万幸翻开看了看，嗯……一般人可能配不上这本书，得是大boss才敢这么说话。也就是把了把关，不然翻车能翻沟里。想起国外制作的工作场景英语中第二课就是如何请人帮助完成任务，还专门提醒只用一个please并不会让人觉得客气有礼貌，相比之下这本书里教的是如何提前回家过年[偷笑]

将近20小时阅读完，很多场景和句式很有用的。涵盖的应用场景很全。很不错的一本书。

Please ensure that those you intend to be present are properly informed. 务必确保出席会议的人都通知到。 作者把those you intend to invite和those suppose to be present这两种表达方式混在一起，让人怀疑其英文水平是否达到可以写书的程度，没有英文专业背景也没有英文工作经历不是问题，最终呈现的东西不合格才是一个问题。

为了维护读书环境的安静，我取消了几个不认识的关注。如果影响到其他人，万分抱歉！业务微信聊，随时沟通！

packing list装箱单

首次摆脱了abandon魔咒 可喜可贺🎉

一本商务英语的初级书，也算是开拓英语知识结构的一本书。看到最后却有两处点直接击中了我。一处是在休息时，iPad里放着的1001个愿望，另一个是carton。